Best Buy - BestBuy

Superior tech support to complete setup after spending a couple of hours trying to set it up from a corrupt disc that came with the new printer. After HP tech deleted all the files from my attempted installation and re-installed the software online, the J6480 works perfectly, except that I cannot use the fax function on my single phone line because my voice mail picks up incoming fax tone. Was told to either drop voice mail or get dedicated line. Am looking into magicJack to act as dedicated line.

Wanted to upgrade from my HP 5610, this seemed like the logical next step. Took forever to install, appeared to have done so without problem. Started scanning documents and had to uninstall and reload the program twice.Having read the other reviews, perhaps I have a Lemon but think it is just a piece of crap. I really expected better out of HP.

I've only had this printer-scanner-copier-fax machine for a few weeks, and have not had any problems. It's quick, easy, and quiet. Set up was a breeze, even for the fax machine part of it. I hear scare stories about fax machines every day from my company's customers, and I was worried about doing it. No problem; I just followed the instructions, plugged it into my cable company's Digital Voice phone jack, and it was good to go!

The only problem I had with this was settig up a laptop to print wirelessly while at the same time using it "plugged" to my desktop. It took several hours over the course of a few days to finally get

I have been using this printer for 2 1/2 weeks now. I find that it is a lot quiter then my 10 year old HP 912C Ink Jet. After installing the drivers on a laptop. The drivers look for the printer before the wireless lan comes up. After 1-2 minutes, everything is fine. I would buy this printer again.

You would think that with a wireless printer, you could set it up wirelessly. Not so, you'll go through the usb setup and then wirless is available. Not so straight forward at that. I also seem to have issues if the printer has been unplugged or the power goes off, it can't be found easily by my computers afterwards. Nice that it has so much to offer at a reasonable price. I'd probably buy again, but perhaps HP will improve on these issues; at which point I would give them a higher rating. Cheers.

I bought this printer to replace a 5 yr. old bulky, ink-pricey Lexmark all-in-one that had stopped working. The J6480 was on sale and we've been wanting to go wireless to free up room on the desk/counter. So far everything is working as advertised. I was printing wirelessly within 15 minutes of installing the HP software. I would recommend this printer to anyone who is running a small home office such as myself.

The first printer I received was defective, it generated a high pitch keening noise. I had to exchange it for a working one. I've noticed that HP's q/c and support has gone downhill. After I received a working printer it worked fairly well. The fax, scanning and printing features are very configurable. You can send black and white or color faxes. I find the draft high speed printer settings produce a very fast and decent quality print. I have yet to see how long the ink will last.

Love this printer very much. You can use as a scanner, photocopy, fax, print. It has three different modes of scan in order to scan the document fast or slow (low or high quality of scanning). You can fax the document either in color or black and white. The thing I like the most is that you can take it anywhere around the house because it is wireless. Just locked it into your router (required internet)